Support

Frequently Asked Questions

Answers to the questions we hear most often about how Choice Chainex works, what it does with your data, and what to expect when you get started.

What exactly does Choice Chainex do?

Choice Chainex is an AI-driven data analysis and decision support platform. It brings together your data sources, applies structured analysis, and presents the results in a clear format so you can make informed decisions without needing to interpret raw technical output yourself.

Who is Choice Chainex designed for?

Choice Chainex is built for individuals who want reliable analysis and clear decision support without having to manage complex tools themselves. It is designed to be approachable regardless of your technical background, while still offering depth for those who want it.

Do I need any technical or data science experience to use it?

No. The platform is built around clarity, so outputs are presented in plain language and structured summaries rather than raw technical results. You can go deeper into the underlying detail if you want to, but it is not required.

How does Choice Chainex handle my data?

Your data is handled according to the practices described in our Privacy Policy. In general terms, data you provide is used to generate your analysis and is not shared with third parties beyond what is necessary to operate the platform. We recommend reviewing the Privacy Policy for the full details.

Is my information kept secure?

Security is treated as a core part of how the platform is operated, covering how data is stored, accessed, and processed. Specific technical and organisational measures are outlined in our Privacy Policy and Terms of Service, which we encourage you to read before submitting sensitive information.

How long does it take to get set up?

Getting started typically involves connecting or uploading your data and reviewing your initial analysis shortly after. Exact timing can vary depending on the volume and complexity of the data involved.

Can I use Choice Chainex if I only have a small amount of data?

Yes. The platform is designed to work with varying amounts of data. While larger or more complete data sets generally produce richer analysis, smaller inputs can still generate meaningful, structured output.

What kind of decisions can Choice Chainex help with?

Choice Chainex is intended to support decision-making by organising and interpreting data clearly. It does not replace professional, legal, financial, or medical advice, and any decisions you make based on its output remain your own responsibility.

Can I stop using the platform and remove my data?

You can discontinue use of the platform at any time. Requests regarding access to, correction of, or removal of your data are handled in line with our Privacy Policy. Please get in touch through our Contact page to make a specific request.

Does Choice Chainex work on mobile devices?

The platform is built to be accessible from modern web browsers, including those on mobile devices, so you can review your analysis and decision support materials wherever you are.

Who can I contact if I have a question that isn't answered here?

If your question isn't covered above, please reach out through our Contact page. We aim to respond to enquiries as promptly as possible.